Message from Karen L. Cowan
Regarding the COVID Virus
COVID-19 Response Update: May 19, 2020
DOWNLOAD THIS LETTER – May 19, 2020
DOWNLOAD INITIAL LETTER – March 23, 2020
We’re still here to serve you.
Please be assured that Alliance Sports Travel takes the health and well-being of our clients very seriously. We are still continuing to closely monitor the effects of the Coronavirus (COVID-19).
While most major resorts plan to reopen June 1, 2020, we are optimistic that our Fall football schedule will remain. In the event that this should change, we have implemented a COVID-19 clause addendum in all Fall contracts for the protection of our clients. If for some reason any family cannot travel due to COVID-19, or any new policies due to COVID-19, such as games played without crowds, your reservation will be cancelled at no penalty. Reservations for all (Fall) football parents away games are being made as normal until further notice.
Please take care.
We continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can make ongoing assessments and consider ways to further support our customers and communities as needs unfold. For more information about COVID-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at (cdc.gov) or your local health department’s website.
If you need our support with your group account, please generate a ticket by clicking this link: Please CLICK HERE. You can call also 407-306-0506 or EMAIL US.
Your patience is appreciated as we all navigate through these ambiguous times.
Yours in hospitality,
KAREN L. COWAN
Director, Alliance Sports Travel
DOWNLOAD THIS LETTER – May 19, 2020
DOWNLOAD INITIAL LETTER – March 23, 2020